If the item is ready for shipment, it will take 0-2 business days for it to leave the shop. Delivery time depends on the destination and the preferred shipping method. Read more about shipping policy on our shipping page.

We're sorry but as of now we haven't yet decided to ship internationally.

I'm very happy to see that our products are often giften as a present for a loved one. When you buy at our shop, we do our best and use all our skills and imagination to create lovely package. When shipping is involved, we still do our best to wrap the products in a nice package. Still, avoiding damage during shipping is our priority.

We can make something custom for you in a style, design and glaze our partner shops have tested and perfected. We are happy to consider custom and personalized orders. You can view some of the personalized orders in our shop page. You can us email at heavenlyhandmadepotteryshop@gmail.com or you can call us at 0965-901-2176.

To modify or cancel your order, contact us at 0965-901-2176 or email heavenlyhandmadepotteryshop@gmail.com. Please have your order reference number available.